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Westside Weed - Medicine Hat

Online Menu, Click & Collect, Delivery Now Available!

• Online Store

Return Policy
Thank you for shopping with us. We are committed to providing high-quality, government-regulated cannabis products to adult consumers in Alberta.All Sales Are Final
Due to the nature of our products and in accordance with Alberta provincial regulations, all cannabis product sales are final. This policy applies to all products sold through our online store, including cannabis flower, oils, edibles, concentrates, and accessories.Exceptions
Returns or exchanges may only be accepted in the following limited circumstances:Product Recalls: If Health Canada or the licensed producer issues a product recall, we will follow the prescribed process to ensure customer safety and proper return or disposal of the affected product.Incorrect Product Received: If you receive the wrong product due to an error on our part (e.g., incorrect item, quantity, or packaging), please contact our customer service team within 48 hours of delivery. We will work with you to resolve the issue in compliance with applicable regulations.Damaged or Defective Products: If a product arrives damaged or appears defective, you must notify us within 48 hours of delivery. Supporting photos and information may be required to process your claim. Eligible issues will be assessed on a case-by-case basis.Note: We cannot accept returns for products that have been opened, used, or tampered with unless required by law.How to Contact Us
For any questions or to report an issue with your order, please contact our customer support team:Email: [[email protected]]Phone: [403-712-0249]Legal Compliance
All return and refund requests will be handled in accordance with applicable laws and policies set by the Alberta Gaming, Liquor and Cannabis (AGLC) and Health Canada.

Product Delivery Policy
We are proud to serve the community of Medicine Hat with safe and secure delivery of legal recreational cannabis products.Delivery Area
At this time, we only offer delivery within the city limits of Medicine Hat, Alberta. Orders placed with delivery addresses outside of Medicine Hat will not be processed.Valid delivery addresses must be located within Medicine Hat city boundaries.Deliveries cannot be made to P.O. boxes, public buildings, or locations where access is restricted.Delivery is available to residential addresses.Delivery Requirements
To comply with Alberta law:All deliveries must be accepted in person by the individual who placed the order.You must be 18 years of age or older and provide valid government-issued photo ID at the time of delivery.Delivery will not be completed if ID cannot be verified, or if the individual is intoxicated or otherwise unable to lawfully receive cannabis.Missed Deliveries
If you are not available to receive your order at the scheduled time, your delivery will be returned to our facility. Re-delivery may be subject to additional charges and is not guaranteed.Delivery Times
We strive to provide timely and efficient service. Estimated delivery windows will be provided during the checkout process and may vary based on volume and demand.Note: Delivery service is subject to availability and may be affected by weather, holidays, or operational limitations.Legal Compliance
All deliveries are conducted in accordance with the Alberta Gaming, Liquor and Cannabis (AGLC) regulations, and applicable federal and municipal laws. We reserve the right to refuse delivery in any situation where compliance cannot be ensured.